Position Summary...

In the Manager, Internal Omni Programs position, you will serve as a Strategy Manager and play a critical role in ensuring an exceptional omnichannel customer experience for Walmart's expanding retail electric vehicle (EV) charging network. You will be responsible for managing relationships with internal stakeholders, analyzing the retail “halo effect”, and establishing feedback loops for continuous improvement of connected offerings.

This position reports to the Director, Omnichannel Strategy and is based in Bentonville, Arkansas.

About the Team

The Walmart Energy Transformation team is a newly reimagined group reporting to the COO of Walmart US and the Chief Sustainability Officer, focused on achieving Walmart’s regenerative energy goals. Comprised of seasoned energy veterans, the team collaborates across various Walmart departments to support decarbonization efforts. They are innovators and change agents with diverse backgrounds in utilities, banking, clean energy consulting, and more.

What you'll do...

Engage with internal stakeholders on Walmart’s electric vehicle (EV) charging network
Establish and nurture robust relationships with internal partners to advance EV charging objectives and deliver value to shareholders, customers, and associates
Execute the omnichannel strategy and continuously adapting to evolving market trends and conditions
Deliver structured insights and analysis derived from both qualitative and quantitative data.
Develop business cases and conducting ad-hoc analyses to propose new initiatives
Gather and analyze customer feedback from various sources, including contact center call logs, Plugshare reviews, surveys, and social media

What you’ll bring…

Project management and coordination experience with cross-functional partners
Proficiency in utilizing data, insights, and analytics to generate compelling narratives for internal stakeholders
Expertise in executive-level storyboarding and presentation skills
A customer-centric approach with an unwavering passion for enhancing the customer experience
Proven success in matrixed organizations, collaborating effectively with stakeholders across multiple domains
Strong proficiency in EV charging or energy domain knowledge is highly desired

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see .

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The annual salary range for this position is $70,000.00-$130,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location...

800 Se J St, Bentonville, AR 72712-0000, United States of America

Qualifications

Project management and coordination experience with cross-functional partners
Proficiency in utilizing data, insights, and analytics to generate compelling narratives for internal stakeholders
Expertise in executive-level storyboarding and presentation skills
A customer-centric approach with an unwavering passion for enhancing the customer experience
Proven success in matrixed organizations, collaborating effectively with stakeholders across multiple domains
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms
The annual salary range for this position is $70,000.00-$130,000.00
Additional compensation includes annual or quarterly performance bonuses
Additional compensation for certain positions may also include:

Responsibilities

In the Manager, Internal Omni Programs position, you will serve as a Strategy Manager and play a critical role in ensuring an exceptional omnichannel customer experience for Walmart's expanding retail electric vehicle (EV) charging network
You will be responsible for managing relationships with internal stakeholders, analyzing the retail “halo effect”, and establishing feedback loops for continuous improvement of connected offerings
This position reports to the Director, Omnichannel Strategy and is based in Bentonville, Arkansas
Engage with internal stakeholders on Walmart’s electric vehicle (EV) charging network
Establish and nurture robust relationships with internal partners to advance EV charging objectives and deliver value to shareholders, customers, and associates
Execute the omnichannel strategy and continuously adapting to evolving market trends and conditions
Deliver structured insights and analysis derived from both qualitative and quantitative data
Develop business cases and conducting ad-hoc analyses to propose new initiatives
Gather and analyze customer feedback from various sources, including contact center call logs, Plugshare reviews, surveys, and social media

(USA) Manager, Operations– Retail Electric Vehicle (EV) Charging Omnichannel Programs - Military veterans preferred

Job Type