About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

The Service Technical Training team is on a mission to redefine what learning looks like at Rivian. We’re seeking someone to join our team of Technical Training Instructors who is passionate about teaching, learning and collaboration. The Lead Technical Training Instructor is a key leadership role responsible for driving the development, and execution of technical training programs across a defined region. This role will collaborate closely internally and with cross-functional partners to ensure training programs are aligned with business objectives, industry best practices, and Rivian's commitment to safety and quality.

Responsibilities

Spearhead regional training programs and initiatives for Technical roles in Field Service.
Collaborate with the Technical Training team to pinpoint training and development requirements specific to their region and across Field Service.
Lead complex technical training initiatives as business needs demand.
Lead other instructors in testing, refining and utilizing new and innovative strategies to significantly increase the quality of adult learning across the organization.
Serve as a technical expert and resource for training development including reviews, pilots and specialized training events.
Maintain expert knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles.
Serve as mentor to fellow Technical Trainers including field-based training partners.
Lead operations of the regional training hub, including training schedule, inventory maintenance, facilities management, daily operations, training equipment, tooling, and vehicle maintenance to the highest standards, ensuring a well-organized and clean training area.

Qualifications

Degree from a University, Certificate program in Automotive Technology, or the equivalent in experience and evidence of exceptional ability
Eagerness to enthusiastically contribute to the work of the team
Strong ability to collaborate and serve as a professional consultant to service leadership and staff
Extensive experience training in a professional environment
Excellent verbal and written communication skills and demonstrated confidence and professionalism in customer-facing roles.
Tech savvy – able to expertly use a full suite of Google and learning technologies.
Ability to travel at least 50% of the time.
Must have a valid Driver’s License and clean driving record.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.

Qualifications

Degree from a University, Certificate program in Automotive Technology, or the equivalent in experience and evidence of exceptional ability
Eagerness to enthusiastically contribute to the work of the team
Strong ability to collaborate and serve as a professional consultant to service leadership and staff
Extensive experience training in a professional environment
Excellent verbal and written communication skills and demonstrated confidence and professionalism in customer-facing roles
Tech savvy – able to expertly use a full suite of Google and learning technologies
Ability to travel at least 50% of the time
Must have a valid Driver’s License and clean driving record

Responsibilities

The Lead Technical Training Instructor is a key leadership role responsible for driving the development, and execution of technical training programs across a defined region
This role will collaborate closely internally and with cross-functional partners to ensure training programs are aligned with business objectives, industry best practices, and Rivian's commitment to safety and quality
Spearhead regional training programs and initiatives for Technical roles in Field Service
Collaborate with the Technical Training team to pinpoint training and development requirements specific to their region and across Field Service
Lead complex technical training initiatives as business needs demand
Lead other instructors in testing, refining and utilizing new and innovative strategies to significantly increase the quality of adult learning across the organization
Serve as a technical expert and resource for training development including reviews, pilots and specialized training events
Maintain expert knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles
Serve as mentor to fellow Technical Trainers including field-based training partners
Lead operations of the regional training hub, including training schedule, inventory maintenance, facilities management, daily operations, training equipment, tooling, and vehicle maintenance to the highest standards, ensuring a well-organized and clean training area

Lead Training Instructor

Job Type