E-Commerce Lead

Department: Sales

Employment Type: Full Time

Location: London

Reporting To: VP of Sales

Compensation: £75,000 - £85,000 / year

Description

Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 250,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable.

Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we’ve earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?'

Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK’s increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress.

Our Ways of Working

We’re all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month.

To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB).

Join the EVolution

You will play a key role in leading Pod's online sales growth by optimising digital experiences and conversion rates across e-commerce channels, ensuring the online store operates effectively, leveraging data-driven insights, customer-centric strategies, and commercial acumen to enhance performance.

You’ll also be responsible for

E-commerce Strategy & Execution: Leading the development and delivery of a results-driven e-commerce strategy to grow revenue, attract new customers, and boost retention.
Site Experience & Conversion Optimisation: Owning and enhancing the e-commerce platform to deliver a seamless, high-converting user experience. Use CRO best practices, A/B testing, and user insights to optimise UX, simplify navigation, and drive engagement and sales.
Digital Trading & Merchandising: Managing daily trading, including merchandising, pricing, promotions, and inventory, to maximise sales and profitability.
Data & Performance Analytics: Monitoring KPIs, uncover insights, and driving continuous improvement through data-led optimisation.
Technology & Platform Management: Overseeing the seamless operation and integration of e-commerce tools and platforms.

Electrify us with your skills

We think the role would be great for somebody with proven experience in e-commerce management within a direct-to-consumer (DTC) or omnichannel retail environment.

We are also looking for

Strong commercial acumen with expertise in online trading, merchandising, and digital performance optimisation.
Hands-on experience with e-commerce platforms (Shopify, Big Commerce, Magento etc.) and analytics tools (Google Analytics, GA4, Looker, etc.).
Expertise in conversion rate optimisation (CRO), A/B testing, and UX best practices.

Perks that spark joy

Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
Flexible hybrid working model
Work abroad for up to 20 days per year
Salary Sacrifice EV Scheme and free Pod Point
Family & friend discount scheme
25 days holiday (plus Bank Holidays)
Very generous parental and family leave
Pension scheme with a 4.5% matched contribution
Eyecare scheme
Life insurance covering up to 4x your annual salary
Virtual GP provided by HealthHero
Employee Assistance Program
Free Mortgage Advice
Discounted Gym Memberships
Cycle2Work Scheme

Important Information

You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.

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E-Commerce Lead

Job Type